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Hosted VoIP & SIP
Trunk Ala Carte Services |
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Voice mail add-on |
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This service enables users to record messages from callers for calls
that are not answered within a specified number of rings, or for calls
that receive a busy condition. Most traditional features are supported,
including forwarding the voice mail as a .wav file attachment to a
designated email account. We should say when these services are
used.....since we have it ala carte, the question has come up whether it
is in included in the seat price (of course this would be answered on
the feature matrix) |
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Call Control Toolbar (Recurring) |
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The Call Control Toolbar provides access to Broadsoft calling services
from a toolbar, to provide an application that enables users to make and
accept telephone calls and change telephone settings from within Outlook
and Internet Explorer. This is the recurring charge purchase option.
There is no NRC charge for this purchase option. |
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Call Control Toolbar (Non Recurring) |
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The Call Control Toolbar provides access to Broadsoft calling services
from a toolbar, to provide an application that enables users to make and
accept telephone calls and change telephone settings from within Outlook
and Internet Explorer. This is the one-time cost purchase option. There
is no MRC charge for this purchase option |
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Attendant Console |
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This web-based service enables a user (for example, a receptionist) to
monitor the calling status (off-hook, on-hook, do not disturb, etc.) of
a configurable set of users in the user’s business group. This service
provides critical call detail and group member status for effective
attendant call routing. Entirely web based, this service surpasses
legacy PBX consoles, and seamlessly combines with Broadsoft applications
such as Auto Attendant, for enhanced attendant solutions. |
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Auto Attendant
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Provides a powerful tool to field inbound calls and direct them to the
intended destination through automated interaction with the caller. Once
connected to the Auto Attendant, the caller is played a greeting that
provides a menu of options to complete call routing. Auto Attendant
includes 1 DID. |
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Broadsoft
Receptionist - Enterprise |
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Receptionist is an intuitive attendant console that manages high volume
call distribution for front-desk operators through remote control of
their desk phone. In addition to integrated contact status and
messaging, it has many other features that include call statistics and
integration into enterprise-level repositories and services.
Receptionist Enterprise will support a maximum of 200 static monitored
(status constantly monitored) users and 300 dynamic monitored users |
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Broadsoft
Receptionist - SMB |
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Receptionist is an intuitive attendant console that manages high volume
call distribution for front-desk operators through remote control of
their desk phone. In addition to integrated contact status and
messaging, it has many other features that include call statistics and
integration into enterprise-level repositories and services.
Receptionist Enterprise will support a maximum of 30 static monitored
(status constantly monitored) users. |
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Broadsoft
Assistant |
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Broadsoft Assistant provides access to CommPilot services from a
toolbar, to provide an application that enables users to make and accept
telephone calls, and change telephone settings, from within Outlook and
Internet Explorer. |
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Class 5 Feature
Package |
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The Class 5 Feature Package is a comprehensive set of 34 popular calling
features and call management services. This package is designed to add
class features to “virtual user” services such as auto attendants, call
centers and hunt groups. |
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Conferencing
Bridge [per MOU per User] |
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The Conferencing service allows group administrators and users to create
multi-port conference bridges that can be used by members of the group
and external parties to hold scheduled, recurring, non-reservation, and
ad-hoc conferences. The maximum number of ports that could be used by a
subscriber is set by the CommPartners Connect system administrator. The
usage charge is applied for every party in the conference calls, e.g. in
a 4 party conference, the usage charge would be billed at $0.156 per
minute of use for the period when all 4 parties are on line. |
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IPFax Solution
-Flat Rate |
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An inbound hosted fax service whereby traditional and IP based faxes are
received, captured as a bit map file and sent to an email box as an
attachment. 150 minutes of use per month is included. This approximates
150 single page incoming faxes per month. Minutes of use that exceed 150
minutes are billed at the rate of $0.10 per minute. IPFax Solution
includes 1 DID. |
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IPFax Solution -
Overage |
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IPFax
Solution includes 150 minutes of use per month. This approximates 150
single page incoming faxes per month. Minutes of use that exceed 150
minutes are billed at the rate of $0.10 per minute. |
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Hunt Group
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The Hunt Group service allows incoming calls to a central phone number
to be distributed among the members of that group according to a hunting
policy. The following hunting policies are supported: simultaneous,
circular, regular, weighted, and uniform. A Hunt Group does not include
a DID. DIDs can be added as Additional DIDs. |
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Instant Group
Call |
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The Instant Group Call (IGC) service allows a user to call a group of
members, whereby the system alerts all members in the group. As the
members answer, they are joined into a multi-way conference. The Instant
Group Call service allows an administrator to define a group composed of
a list of member users. These members can be part of the same group or
enterprise (specified by user name, extension or location code +
extension) or can be external users (specified by a phone number or SIP
URI). |
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Music on Hold
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This service allows an administrator to set up and maintain an audio
source that can be broadcast to held parties in various scenarios (Call
Park, Call Hold, and Call Centers). |
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Toll Free Number |
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A telephone service in which dialing the Toll Free Number is free to the
person making the call. The call is billed to the person or company
being called. |
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Toll Free Usage
Rate [per MOU] |
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The time that a Toll Free call is active is billed per minute for every
minute of use. Toll Free rates apply to the continental US, Hawaii, and
Canada. A flat rate of $0.30 per minute of use will apply to both
interstate and intrastate Toll Free calls from Alaska. Calls from
payphones to Toll Free numbers will incur a $0.80 one time charge per
call. |
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IPCallRecord –
Basic [per license] |
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A carrier-grade call recording solution that records inbound and
outbound calls and stores them in MPEG format. Access for call
administration and user management of recorded calls provided using
secure web portal access. Both recorded calls along the CDR information
are maintained in the user portal. Each user license includes up to 5000
minutes of recorded calls per license that are stored up to 30 days
before deletion. Recorded calls can be downloaded to permanent storage
by users prior to deletion. |
Data Network Solutions is a NJ based provider of Voice over IP ( VoIP ), SIP Trunks, Metro Ethernet and IP PBX Phone Systems as well Network Design and Monitoring throughout New Jersey, New York, Delaware and Pennsylvania. DNS is confident that we can find a data network solution to fit your needs. If you don't see exactly what you need here on our site, don't hesitate to call us at 1-800-649-6741.
